Terms of Service

By accessing or using the NLA Academy platform, courses, interactive e-books, readers or related services, you agree to be bound by these Terms of Service and by our Privacy Policy. If you are using NLA Academy on behalf of an organization, you confirm you are authorised to accept these terms for that organization.

Creating an account is free. Registered members can read every course introduction at no cost, including the DISLEADERSHIP introduction and all eight Young Leader level introductions.

Full course access — chapters, modules, assessments and certificates — requires an active subscription or a one-time program purchase. You are responsible for keeping your login credentials confidential.

Children’s program access is created and managed by a linked parent or educator account using an 8-character invite passcode. Adults are responsible for supervising the accounts they create and for the accuracy of the information they provide on a child’s behalf.

Payments are processed securely by Stripe. Prices are shown at checkout in US dollars and include any applicable taxes where required.

Subscriptions renew automatically until canceled; you can cancel at any time and retain access for the remainder of the paid period. If a program does not meet your expectations, contact us within 30 days of purchase and we will review your refund request.

All course content — including the DISLEADERSHIP book, the Young Leader series, module text, illustrations, video, coaching cards and assessments — remains the exclusive property of NLA Academy and its authors.

Your membership grants a personal, non-transferable license to access the material for learning. You may not copy, redistribute, resell, publicly post, or use the content to train machine-learning models without written permission.

You agree not to:

• Share account credentials or resell access to course material.
• Attempt to bypass access controls, licensing or level progression.
• Upload unlawful, harmful or infringing material, or misuse the AI Study Companion.
• Disrupt or probe the security or availability of the platform.

We may suspend accounts that breach these terms, with notice wherever practical.

NLA Academy provides artificial intelligence features — including NLA AI, the Academic Study Assistant, interactive reading companions, and conversational educational dialogues — strictly as auxiliary educational tools designed to stimulate critical thinking and personal study.

No Guarantee of Accuracy or Reliability:All AI outputs are generated algorithmically by large language models and are provided on an “as is” and “as available” basis. Artificial intelligence may produce inaccurate, outdated, incomplete, or fictitious information (“hallucinations”). NLA Academy does not warrant, represent, or guarantee that AI-generated responses are accurate, reliable, complete, error-free, or suitable for any real-world situation.

Disclaimer of Professional Advice & Non-Reliance: NLA AI is an educational study aid and is not a certified human expert or licensed professional advisor. AI-generated statements do not constitute certified legal, financial, managerial, medical, psychological, or fiduciary advice. Users must never make critical business, executive, legal, medical, or life decisions based on AI recommendations without independent professional verification. You acknowledge and agree that you use and rely on any AI output entirely at your own risk.

Responsible AI Use Policy: All members, learners, parents, and educators agree to use NLA AI ethically, respectfully, and responsibly. You agree not to:

• Use NLA AI to generate hateful, abusive, defamatory, sexually explicit, harmful, or unlawful content.
• Attempt prompt injection, system prompt extraction, jailbreaking, reverse engineering, or bypass of academic safety filters.
• Submit confidential third-party proprietary data, personal health information, or confidential student records into AI prompts.
• Represent AI-generated outputs as certified human evaluations, academic degrees, or authoritative professional opinions.
• Use automated scripts, bots, or scrapers to overload, probe, or disrupt NLA AI services or infrastructure.

Third-Party Model Keys (BYOK): Where members connect their own API keys (from Anthropic Claude, OpenAI, or Google Gemini), responses are generated directly by those third-party models under their respective terms. NLA Academy bears zero liability for third-party model responses, provider downtime, data retention, or provider billing.

Comprehensive Limitation of Liability: To the maximum extent permitted by applicable law, NLA Academy, the National Leadership Academy, its affiliates, directors, officers, educators, employees, and content authors shall have no liability whatsoever for any loss, damage, error, misunderstanding, injury, or claim — whether direct, indirect, incidental, consequential, special, or punitive — arising out of or in connection with your use of, misuse of, or reliance on NLA AI or any AI-generated outputs.

Certificates are issued when a learner completes a program and passes its assessments at the published threshold (80% or higher). Certificates recognize completion of NLA Academy coursework and do not, by themselves, constitute a professional license or a state-issued academic qualification.

NLA Academy provides educational content and AI features in good faith but does not guarantee specific professional, organizational, psychological, or academic outcomes. As detailed in our AI Use Policy, NLA Academy is not liable for any AI-generated advice, answers, or user reliance.

To the fullest extent permitted by law, our aggregate liability arising from your use of the platform, courses, or AI tools is strictly limited to the amount you paid to NLA Academy in the twelve months preceding the claim.

We may revise these terms as the platform develops. Continued use after an update constitutes acceptance of the revised terms. Material changes will be posted here with a new “last updated” date and, where significant, communicated to members by email.